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Cursos de español para extranjeros en Valencia
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Faqs

Portada » Faqs
0
By vivestaff
In
Posted 2 de January de 2024

I am already doing a course with Vive SPANISH. Can I get a discount for my next course?

Yes, existing students qualify for a 10% loyalty discount providing bookings are made during or on completion of a current course.

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0
By vivestaff
In
Posted 2 de January de 2024

How can I cancel my private lessons?

If they are communicated more than 24 hours before the start of the class, the student does not miss that class. In the case of being communicated less than 24 hours in advance, that class is [...]

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0
By vivestaff
In
Posted 2 de January de 2024

Can I get a refund if my visa has been denied?

Yes, under the following circumstances and following this process: 1. The student send the refusal to the school. 2. The student appeals and with the sudent´s permission, the School sends a [...]

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0
By vivestaff
In
Posted 2 de January de 2024

Can I cancel my booking for a group course (Students with student visa)?

The only condition for cancelling the course will be the visa refusal and following the procedure below: 1. The student send the refusal to the school. 2. The student appeals and with the [...]

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0
By vivestaff
In
Posted 2 de January de 2024

Can I cancel my booking for a group course (Students without student visa)?

-All cancellations must be notified in writing to Vive SPANISH. -For cancellations made up to a month before the course is due to start, Vive SPANISH will refund all fees paid apart from the [...]

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0
By vivestaff
In
Posted 2 de January de 2024

Can I pay a deposit and then pay the rest later?

No, you must pay the entire amount at the time of booking.

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0
By vivestaff
In
Posted 2 de January de 2024

Refund Policy

For full information on cancellations and refunds, please refer to our Terms and Conditions.

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0
By vivestaff
In
Posted 2 de January de 2024

Can I postpone the start date of my course?

For beginners courses (A1) the start date can be postponed, but will be subject to the start date scheduled by the school. All costs will be carried forward to a later date. For all other levels [...]

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0
By vivestaff
In
Posted 2 de January de 2024

Is there an insurance included in my course fee?

Students are not insured by Vive SPANISH against illness, accident, theft, damage or loss of personal belongings and therefore the school cannot assume responsibility in such cases. For more [...]

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0
By vivestaff
In
Posted 2 de January de 2024

Can I get my course money back due to force majeure?

In the event of ‘force majeure’, such as fire, flooding, pandemic, infectious diseases and other events outside our reasonable control which may cause the closure of the school, no refund of fees [...]

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